Google assembling phone support team to deal its online store

It appears that Google is really taking user’s suggestions seriously. According to an official Google job posting, a compnay named Mountain View is looking to hire a Phone Support Program Manager for Android/Nexus One support.

Since the release of Google’s, first, own-branded phone,its users have been complaining about the complications related with dealing with Google’s email-only customer support.

In the past, Google’s email support and online forums have been sufficient for the most part in dealing with general problems with Google products . But Google has never dealt with hardware. The growing pains of Google’s initial attempt into the world of phones has left Google with no choice but to assemble a phone support team to deal with its new, online phone store and any problems that comes with it.

Google appears to be taking steps in the right direction. Google is aiming to change the way people purchase phones.